I am beginning to wonder if it's just Lainy's tricky way of getting you to Arizona!
Seriously it should not be this difficult. Perhaps it's the picture you picked that is being persnickety. You could try another just as a test.
Seriously out of suggestions on my end.
Survivor of breast cancer (1994), thyroid cancer (1999), cholangiocarcinoma (2009).
My comments, suggestions, and opinions are based only on my personal experience as a cancer survivor. Please consult a physician for professional guidance.