Topic: Surgeon Response Time
Prior to meeting with my wife's surgeon, Dr. Reichman of Ochsner, for a follow-up, she had blood drawn for a CA 19-9 test. Shortly after, we met with the doctor and I asked him what the result of the test was. He said the result was not in yet. A few days went by and the results of the CA 19-9 test did not show up in my wife's online Ochsner account, so I decided to email him about it. I composed a short question, hit send, and within seconds, and I mean seconds, the phone rings and Dr. Reichman tells my wife that her CA 19-9 value was 7. He also responded to my email that he just told her what the value was.
THAT'S WHAT I CALL SERVICE!